Welcome to BYD Clothing! This website and its services are owned and operated by Beyond Doubt Clothing (BYD). By accessing and using our website, you agree to comply with these Terms and Conditions, along with our Privacy Policy, which may be updated from time to time without prior notice. Please read these terms carefully before using our services.
1. Intellectual Property
All content on this website, including text, images, graphics, and logos, is owned or licensed by BYD Clothing. You may not copy, distribute, modify, or reproduce any content without prior written consent. Unauthorized use of any material may result in legal action.
2. Product Orders and Availability
Placing an order constitutes an offer to purchase a product, subject to availability and order confirmation. Prices and product descriptions may change without notice. We reserve the right to cancel any order due to stock shortages, pricing errors, or suspected fraudulent activity.
3. Payment and Transactions
All payments must be processed through PayMongo, our official payment gateway. No other payment methods will be accepted. Once a payment is confirmed, transactions are final. Refunds and cancellations will be handled per our return policy.
4. Chatbot and Customer Support
Our chatbot provides automated responses to frequently asked questions. However, complex issues such as refunds, returns, and exchanges require direct contact with our customer support team. The chatbot is limited to text-based interactions and does not support voice commands.
5. Shipping and Returns
Shipping costs and estimated delivery times will be provided at checkout. We are not responsible for delays caused by courier services. Returns and refunds are subject to our return policy, and customers must follow the proper process to request them.
6. User Responsibilities
Users must use the website lawfully and must not engage in fraudulent activities, abuse, or unauthorized access. Any violation of these terms may result in account suspension or legal action.
7. Privacy and Security
We take data security seriously and implement industry-standard measures to protect your information. By using our website, you agree to our privacy policy regarding data collection and use. However, we are not responsible for unauthorized access to user accounts due to negligence.
8. Account Verification and Security
For security purposes, we utilize One-Time Password (OTP) verification sent to your registered email address for certain transactions and account activities. You are responsible for maintaining the confidentiality of your OTP and account information. Any activities that occur under your account are your responsibility. We may collect location information that you provide during registration or checkout to improve service delivery and fraud prevention.
9. Limitation of Liability
BYD Clothing is not responsible for technical issues, service interruptions, or third-party disruptions that affect website functionality. Our liability is limited to the extent permitted by law.
10. Modifications to Terms
We reserve the right to update these terms at any time. Continued use of the website after modifications means you accept the revised terms.
11. Governing Law
These terms and conditions are governed by applicable laws in our jurisdiction. Any disputes will be handled through appropriate legal channels.
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.